Terms and Conditions

These terms and conditions explain the main rules that apply when you access or use LuckyBunny Casino’s website, create or use a player account, play games, participate in promotions, or use any related services we provide.

By visiting the site, registering an account, making a purchase, or playing, you agree to follow these site terms and any additional rules that apply to specific features, games, or promotions. The goal of this page is to set clear expectations, outline key responsibilities, and explain how we handle common situations in a fair, practical way.

Who Can Use LuckyBunny Casino (Adults Only)

LuckyBunny Casino is intended for adults only. You must be at least the legal gambling age in the place where you are located.

You are responsible for making sure that using online casino-style entertainment, including social casino and sweepstakes-style play, is lawful where you live and where you access the platform. We may restrict or block access in certain locations, including specific states or regions, and we may update those restrictions over time.

Creating an Account the Right Way

When you register, you agree to provide accurate, current information, and to keep it updated if anything changes. This includes details like your name, date of birth, email address, phone number, and address.

A few important account rules:

• Your account must be registered in your own legal name.
• You may only create and use the number of accounts permitted by LuckyBunny Casino.
• We may limit features or require additional steps if we believe an account is incomplete, inaccurate, duplicated, or not being used as intended.

Identity Checks (Verification) and Why They Matter

To protect players and the platform, LuckyBunny Casino may request verification at any time. This can include confirming your identity, age, address, and ownership of payment methods.

Verification may require documents or information such as:

• A government-issued photo identification document
• Proof of address
• Payment method ownership confirmation
• Additional information needed to meet fraud-prevention and security checks

Some features, including certain promotions or prize redemptions, may be limited until verification is completed. We aim to handle verification requests reasonably and with player privacy in mind.

Keeping Your Account Secure (Your Responsibilities)

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs through your account, whether or not you personally authorized it.

Your player account is personal. It may not be shared, transferred, sold, or used on behalf of someone else. If you think your account has been accessed by another person, you should contact us as soon as possible so we can help you secure it.

Payments, Purchases, Withdrawals, and Account Balances

LuckyBunny Casino may support payment methods such as Visa and MasterCard, but availability can vary depending on your location, your payment provider, and our internal risk checks. We may add or remove payment methods over time.

Key points to expect:

• Processing times, minimums, maximums, and verification requirements can vary.
• Withdrawal or prize redemption requests may be reviewed before approval.
• We may perform reasonable checks to confirm identity, payment ownership, and account activity before processing transactions.
• In some cases, we may pause a transaction to investigate suspected fraud, chargeback risk, or account misuse.

All balances shown on the site are provided for convenience, and they may be adjusted if we identify an error, a technical issue, or an account activity review that affects the correct balance.

Bonus Offers and Promotions (Always Check the Specific Rules)

Bonuses, free rewards, and promotional offers may come with additional bonus terms that apply to that specific promotion. Those promotion-specific rules are part of the conditions of use for that offer.

Depending on the offer, promotional rules may include:

• Eligibility requirements (including location-based limits)
• Time limits and expiration rules
• Game restrictions or exclusions
• Playthrough or wagering requirements
• Maximum redemption amounts, conversion limits, or other offer caps
• Verification requirements before rewards are fully credited or redeemed

For example, some LuckyBunny Casino promotions use Sweeps Coins playthrough rules, and certain rewards may be granted in stages as you complete email, phone, or identity verification. Some promotions may also be restricted outside the United States, and may be restricted in certain states within the United States. Where a promotion includes its own terms, those rules control how the promotion works.

Game Access Can Change (And Sometimes Things Go Offline)

We work to provide a reliable experience, but game availability and site access can vary. Some games or features may not be available in certain locations, on certain devices, or during maintenance windows.

We may add, remove, suspend, or limit games, promotions, features, or site tools at any time due to:

• Software updates or provider changes
• Legal or compliance requirements
• Technical issues or performance concerns
• Product improvements or security reasons

LuckyBunny Casino includes content from multiple software providers, and some availability depends on those third-party services.

Fair Play Standards: What’s Not Allowed

Using LuckyBunny Casino means playing fairly and using the platform as intended. You agree not to use the site for unlawful purposes or in a way that undermines the integrity of the platform.

Prohibited behavior may include:

• Providing false or misleading account information
• Fraud, collusion, or attempts to coordinate play with others to gain an unfair advantage
• Chargeback abuse or intentionally disputing valid transactions
• Bonus abuse, including attempts to claim offers multiple times or in ways not intended
• Using bots, scripts, automation tools, or unauthorized software
• Attempting to exploit bugs, errors, or system vulnerabilities
• Allowing someone else to access or use your account

If something looks like manipulation or misuse, we may review the activity and take appropriate action.

When LuckyBunny Casino May Limit Access, Pause Activity, or Close an Account

We aim to act reasonably and proportionately. However, to protect players and the platform, LuckyBunny Casino may restrict services or take action when we believe it is necessary.

This may include situations where:

• Verification is incomplete, inconsistent, or cannot be confirmed
• We reasonably believe the rules have been broken
• There is suspected fraud, misuse, chargeback risk, or security concern
• A promotion is being used outside its stated rules or eligibility limits
• We must comply with legal, regulatory, or operational requirements

Depending on the situation, actions may include refusing service, limiting access to features, withholding or removing promotional rewards linked to misuse, freezing transactions for review, suspending an account, or closing an account.

Errors and Technical Issues: How We Handle Mistakes

From time to time, technical problems happen. This can include interrupted sessions, game malfunctions, incorrect display of balances, promotion errors, or other obvious mistakes.

If an error affects gameplay results, balances, promotions, pricing, or account records, LuckyBunny Casino reserves the right to correct the mistake and adjust the outcome in a fair and reasonable way. When appropriate, we may void affected transactions or gameplay impacted by a malfunction, especially when the result was created by a system error rather than normal play.

Responsible Gaming and Player Protection

Gambling-style entertainment should be treated as entertainment, not as a way to make money. No outcome is guaranteed, and losses can happen.

LuckyBunny Casino may offer responsible gaming tools or account controls that help you manage play. If you feel you need limits or a break, we encourage you to use available tools and reach out for support.

You can also review our responsible gaming guidance on the site at /responsible-gaming.

Ownership of Site Content and Intellectual Property

The LuckyBunny Casino website, including its design, branding, logos, text, graphics, software elements, and other original materials, is owned by LuckyBunny Casino or used under license from our partners.

You may not copy, reproduce, republish, distribute, modify, or commercially exploit any part of the site without written permission, unless permitted by applicable law.

Third-Party Providers and Linked Services

Some parts of the platform may be provided or supported by third parties, including game studios, payment processors, identity verification services, and other technical partners.

Because of this, certain services may be affected by third-party availability, system limits, or outages. Where third-party terms apply (such as payment provider rules), you agree to follow them as well.

Limits on Liability (In Plain Language)

We work hard to provide a safe, functional service, but LuckyBunny Casino is not responsible for losses or damages caused by factors outside our reasonable control, such as:

• Internet disruptions, device problems, or unsupported browsers
• Service interruptions, maintenance downtime, or technical failures
• Third-party provider outages or processing delays
• User error, including misuse of account details or failure to secure login credentials
• Events that cannot reasonably be anticipated or prevented (sometimes called “force majeure” events)

Nothing in these service terms is intended to limit rights that cannot be limited under applicable law.

No Guarantees About Constant Availability

LuckyBunny Casino’s website, games, and services are provided on an “as is” and “as available” basis.

We do not promise uninterrupted access, constant availability of any specific game or feature, or error-free operation at all times. We will, however, take reasonable steps to address issues and improve reliability over time.

Updates to These Terms

LuckyBunny Casino may update these terms and conditions from time to time to reflect changes to the platform, security practices, legal requirements, or operational needs.

Unless otherwise stated, the latest version posted on the website applies from the date it is published. If you continue using the platform after an update, that continued use means you accept the revised terms. It’s a good idea to review this page periodically.

Other Policies You May Need to Review

These conditions of use work alongside other site policies and feature-specific rules. Depending on how you use the platform, you may also need to review:

• /privacy-policy
• Cookie Policy
• Bonus Terms (where applicable)
• Identity verification and fraud-prevention rules (sometimes described as Know Your Customer and anti-money laundering practices)

If there is a conflict between a promotion’s specific rules and these general platform rules, the promotion rules typically apply to that promotion.

Contact LuckyBunny Casino Support

If you have questions about these site terms, your account, promotions, or platform access, you can reach LuckyBunny Casino support by email at “support@luckybunnycasino.com.” If live chat is available on the site, you can also use it for faster help.

Using LuckyBunny Casino should feel clear and straightforward. These terms are here to set fair expectations, protect players, and explain how the platform works, and your continued use of the site means you agree to follow them.